ATCO I-Tek is committed to respecting the privacy of your personal information. This Privacy Commitment describes our privacy policy and practices and how we collect, use and disclose the personal information of our customers.
 

What is Personal Information?

Personal information means information about an identifiable individual. Personal information does not include business contact information (such as an individual’s name, title, business address, business phone and fax number) when such information is collected, used or disclosed for the purpose of business communications.

Why Do We Collect, Use, and Disclose Personal Information?

ATCO collects personal information to enable us to manage and develop our business and operations, including to:

• establish and maintain relations with you so that we may provide you with the products and services that have been requested (for example, we will use your personal information to establish your identity and location so that we may accurately deliver and bill for the products and services that you request);

• be able to review the products and services that we provide to you so that we may understand your requirements for our products and services and so that we may work to improve our products and services;

• be able to inform you of our products and services other than those that you have specifically requested, including sending you information promoting our other products and services;

• be able to comply with your requests (for example, if you prefer to be contacted at a business or residential telephone number and advise us of your preference, we will use this information to contact you);

• protect us against error, fraud, theft and damage to our goods and property;

• enable us to undertake our environmental, health and safety activities, including incident planning, response and investigation;

• enable us to comply with applicable law or regulatory requirements (for example, we may collect personal information to satisfy the obligations imposed on us by various regulatory boards or agencies); and

• meet any other reasonable purpose to which you consent.

In addition, personal information may be disclosed or transferred to another party in the event of a change in ownership of, or a grant of a security interest in, all or a part of ATCO I-Tek. For information on how we use and disclose your personal information, please click here to read the full privacy commitment.

How is Your Personal Information Protected?

ATCO endeavors to maintain physical, technical and procedural safeguards that are appropriate to the sensitivity of the personal information in question. These safeguards are designed to prevent your personal information from loss and unauthorized access, copying, use, modification or disclosure.

Updating and Accessing Your Personal Information

It is important that the information contained in our records is both accurate and current. If you have any questions or would like to update or access your personal information, please contact your ATCO I-Tek representative.

Inquiries or Concerns?

If you have any questions or concerns about our Privacy Commitment please contact:

Scott Roszell, CA
Privacy Officer
ATCO I-Tek
10035 – 105 Street
Edmonton, Alberta T5J 1C8
Telephone: (780) 420-5537
Fax: (780) 420-3434

Click to E-Mail Privacy Officer

Unless you advise otherwise, we will assume that you have consented to the collection, use and disclosure of your personal information as explained within our Privacy Commitment.

Interpretation of this Privacy Commitment

This Privacy Commitment includes examples but is not intended to be restricted in its application to such examples, therefore where the word ‘including’ is used, it shall mean ‘including without limitation’. This Privacy Commitment is subject to ATCO’s privacy policies and practices and is not intended to modify such policies and practices or to create new rights or obligations not contained within such policies and practices. This Privacy Commitment only applies in respect of those activities that are subject to the provisions of Canada’s federal and provincial privacy laws, as applicable. In this document, “ATCO”, “we”, “our” and “us” refers to ATCO I-Tek.

Click to read full Privacy Commitment