Not all bills are created equal. With more than 70 years of experience, ATCO I-Tek delivers the ultimate in billing flexibility.

ATCO I-Tek has successfully customized billing systems to meet the needs of integrated gas and electric utilities, municipal utilities, and most recently, stand-alone retail and distribution billing models. Its proprietary customer information system, ATCO CIS, supports both a one-bill model where one party bills for energy and distribution, as well as a two-bill model where the retailer and distributor bill customers separately.

ATCO-CIS manages all aspects of customer information, from billing and collection to customer assistance and complex metering for residential, commercial and industrial accounts.

Clients choose the billing model, statement detail, price and reporting options that fulfill their specific needs.

• ATCO CIS supports a variety of clients: municipal utilities, regulated and competitive retail and distribution utilities, and non-utility services.
   
• Single or multiple services (electricity, gas, water, garbage collection, etc.) from single or multiple service providers can be combined on one bill.

• Flexible pricing structure offers a wide range of pricing options such as service fees, riders, rebates, franchise fees and taxes as required for different jurisdictions.
   
• Accounts can be grouped and sub-totaled as defined by the client.
   
• Clients can specify the amount of detail they want displayed on the bill – a simple summary or detailed information on each service.
   
• Bills can be sent on paper or electronically. If required, copies can automatically be sent to a third party such as a customer’s accountant.
   
• Flexible credit and collection modules allow clients to tailor customer treatment based on credit worthiness.