Company

About ATCO I-Tek

ATCO I-Tek was formed in 1999 when the IT services from each of the ATCO Group of Companies combined into one area of expertise. ATCO Singlepoint was created at the same time to provide complete customer care and billing services for utility clients.

Recognizing the synergies, value and opportunities of integrating IT and utility billing operations, the two companies united under the ATCO I-Tek brand in 2002 to offer a broad range of business and IT services.

ATCO I-Tek has since focused our expertise and energy on expanding our service offerings and we now operate one of the largest IT environments in Western Canada. We are an end-to-end IT service provider specializing in Managed Infrastructure Services, Applications Management Services, and Customer Care and Billing. With a team of more than 700 professionals, three world-class data centres, and expertise in over 750 applications, we focus on helping clients meet their critical business and IT needs. 

Enterprise Asset Management

Whether you’re in the oil and gas, utility, mining or pharmaceutical sector, ATCO I-Tek’s complete range of enterprise asset management solutions will help you get the most from your assets.

We understand the importance of effectively managing your asset life cycle - ensuring security, reliability, profitability and quality for your business. Reach maximum levels of operational excellence and increase your ROI with ATCO I-Tek.  

End-to-End Information Technology Solutions

A leader in Managed Service offerings, ATCO I-Tek’s solutions allow clients to focus on core business while fixing IT costs and driving higher levels of service, security and reliability. We offer full life cycle management for a diverse suite of services and technologies including: workstation, server, network and security services, including computer hardware leasing; mobile workforce solutions; voice systems; infrastructure planning and implementation and technical support.
 
Flexible Utility Billing and Exceptional Customer Care
 
ATCO I-Tek’s experience in regulated and deregulated Energy markets and its flexible billing system provide a significant benefit to retail, distribution and integrated utility clients. ATCO I-Tek manages approximately 2.5 million customer relationships, answers more than 1.7 million customer calls, processes upwards of 11 million payments, and collects more than $3.8 billion on behalf of clients each year.
 
People
 
At the heart of ATCO I-Tek’s growth and success is our people. Our people are experts in their respective fields who bring a mix of skills and experience, but also share one common goal: to provide the processes and solutions to meet the business needs of our clients.  

ATCO I-Tek Senior Management Team







​​Shirley A'Hearn
President
Rob McMurtry - VP, Business Solutions & Applications

 

 

 

Rob McMurtry
Vice President, Business Solutions & Applications

Scott Roszell - VP, Finance & Controller

 

 

 

Scott Roszell
Vice President, Finance & Controller

George Irwin - Senior Director, Business Development

 

 

 

George Irwin
Senior Director, Business Development



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Greg McKay
Senior Director, Technologies



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Dave Thomas
Senior Director, Strategy & Project Services








Gail Verity
Senior Director, Business Process Outsourcing
Dave Richardson - Senior Manager, Human Resources

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Dave Richardson
Senior Manager, Human Resources

ATCO Group

 
ATCO Group, with more than 9,800 employees and assets of approximately $16 billion, delivers service excellence and innovative business solutions worldwide with leading companies engaged in Structures & Logistics (manufacturing, logistics and noise abatement), Utilities (pipelines, natural gas and electricity transmission and distribution), Energy (power generation, natural gas gathering, processing, storage and liquids extraction) and Technologies (business systems solutions).
 

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